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Customer information systems (rail)

We provide reliable Customer Information Systems (CIS) for Network Rail. Including passenger flow analysis, information flow analysis, technical and economic analysis of life-expired systems, technical requirement specifications, contract specifications and management.

We also offer technical and contractual compliance management, and interface with Her Majesty’s Rail Inspectorate (HMRI).

Providing an integrated CIS, designed to optimise customer flow and providing appropriate information flow through station. Efficient interface with Network Rail data systems. Managing conformance to design specifications, Network Rail standards, disability access requirements and HMRI approval.

Our partnering approach brings train and station operators together to ensure optimum system design. Detailed ergonomic analysis to provide best-value solutions that address operational issues. Our selection of contractors also helps to provide best value solutions. Ergonomic design of control systems and control room facilities.