Corporate services

Our approach to transforming services is benefit-led and work starts early to clarify the benefits public services clients are looking to deliver. We support our clients deliver best in class corporate services. Our strength is improving finance, HR and payroll functions where our transformation

Services include:

advising on strategic direction and evaluation of options
design and build of organisation, process and technology improvements
advising on shared services
providing expert resources as interims
Filling key roles on transformation programmes

Specific capabilities to support our organisation:

Finance Transformation - we assist clients to develop world-class finance and performance management frameworks
HR Transformation - our capability spans the whole transformation lifecycle
Shared Services - our capability focuses the design and implementation of a shared service operation and assisting migrating customers through the transformation journey
IT & ERP - we support clients through the full life cycle of implementation projects

All our engagements focus on benefit realisation. We provide honest feedback and challenge to our clients to ensure the underlying problems are addressed. Our preference is for partnership working and a focus on skills transfer to client staff.

Our approach is based on partnering with clients to share the journey. Solutions are tailored specifically for individual clients by selectively applying our resources, tools and methods to enhance a client’s own capabilities and investments.

Our strength is the calibre of our consultants as well as our benefit-led approach to transforming corporate services. For example, we are the lead advisers to the Cabinet Office on shared services.

Our public sector clients include DfT, Defra, Metropolitan Police and local authorities throughout the UK.

Sectors

Central Government

Local Government

Education and children

Health

Rail and public transport

Case studies

Home Office - Creating a new shared service delivery mechanism

Land Reg - ERP

Ministry of Defence (MoD) - Modernising HR service delivery

Ministry of Justice (MoJ) - creating a HR shared services target operating model