Our values

Our values are about what we stand for and the culture we wish to promote within our business.

People first

Our most important asset is our people, keeping them safe and ensuring they are competent in what they do and enjoy their work. We seek to recruit the best people into our business, which means shared values and standards as well as skills. Our terms and conditions reflect this desire for the best. We conduct high quality professional induction for all our staff. We conduct appraisals annually for all staff and produce personal development plans for everyone. We conduct long term succession planning and structured promotion and we share this with our staff. We want our career structures, competency training and personal development to be admired across the industry. We consult with staff at all levels on all strategic matters. We want to make EnterpriseMouchel a safe, lively, enjoyable and rewarding place to work.

Inspiration, leadership and ownership

We want people to lead and take ownership and responsibility for the success of the business. In turn we give people the authority and the resources to succeed. This means being clear at all levels about what people have the authority to do and not do, and what they need to do it. Accurate and timely communications throughout our business is important to us. We continuously look to share information in an open but manageable way, ensuring people get to know what they need to know to do their job well.

Learning, innovation and flexibility

We always seek to share best practice across our business. We promote local excellence, and have a culture where people and teams are recognised and rewarded for best in class activities. We value new ideas and thinking ‘outside of the box’, and positively encourage our people at all levels to be flexible and come up with new ideas and new ways of doing what we do.

Respect for all

We respect all of those people we work with and for. This includes not just our fellow staff but our customers, our suppliers, other stakeholders, and most importantly the travelling public.

Commitment and pride in our performance

We are proud of the work we do and the success this brings to the business. We are team of professionals with integrity, and the success we bring to our company is honestly made through hard work and innovation.