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1. Home >
2. Support services >
3. Property >
4. Responsive 24/7 property hotline

Property

Provision of dedicated surveyor support

Responsive 24/7 property hotline

Emergency response service

Statutory servicing and regular maintenance

Procurement and management of maintenance

Surveys and advice

Asset management

Energy management

Responsive 24/7 property hotline

We are always available for you to simply leave your property issues with us to address.

Call the hotline with any responsive work requests – from a roof leak to a drain blockage. Mouchel will record the request, procure the contractor and support the invoice payment process.  

Calls are logged in our Atrium asset management system which is accessible to schools over the web and from which we can provide reports at your request.

Why Mouchel?

Our hotline services achieve high levels of customer satisfaction and have the capability to deal with any property maintenance related issue. The hotline operators are supported by teams of building surveyors and engineers to provide technical advice and support where required.